STAGE ONE : PRE-CONSTRUCTION STAGE Contacting the Pinnacle Group
The first step in the entire process starts with an emailed version of the online assessment questionnaire, or…simply a phone call. Whether by referral or otherwise we’re delighted to hear from all potential renovation clients.
From your very first point of contact we promise prompt response to your email, voicemail or questions via a live telephone call. Here’s how we get started…
// After contacting us we will schedule an initial ‘feasibility’ meeting at our Design Studio; in order to gather all information necessary we ask that all ‘decision makers’ are at our first session.
// A Pinnacle Representative will meet you at your home on the appointed date. The primary purpose of our first meeting is to Listen and gather information regarding both your wish list, and your needs list. It’s also our desire to establish compatibly with respect to our collective expectations including project scope, budget and time-line expectations.